Questions, answered
Everything you need to know.
Helpful guidance about the set, its features and caring for your device.
What comes in the Bernovas set?
The set shown includes the electric scalp massager, a manual wooden comb, storage case, charging cable, oil dropper, instruction booklet and thank you card.
Do I have to use oil?
No. The massage function can be used without oil. If you choose to add a compatible scalp oil, follow the filling and cleaning directions supplied with the product.
How many vibration levels are available?
The device demonstrated in the product walkthrough offers nine adjustable vibration levels.
What do the red and blue lights do?
They provide two selectable light modes for a customizable experience. Bernovas does not present this personal care device as a treatment for hair loss or any medical condition.
How often should I use it?
Begin with short, comfortable sessions and follow the supplied instruction booklet. Stop using the device if it causes discomfort or irritation.
Can I travel with it?
The device is cordless and comes with a storage case, making it convenient to pack. Check your airline’s current battery rules before flying.
Where do you ship?
The launch is being prepared for US customers. Final destinations, rates and delivery estimates will appear in the shipping policy before checkout opens.